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Technical Writing |
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Technical Writing is a technique that effectively expresses technical information from the user's point of view. A manual is the company's image and an integral part of the product. A good manual must emphasize functionality over technology, methods over specifications, and visual representations over plain sentences. Anyone should be able to understand it, learn to use the product without difficulty, and troubleshoot problems.
Manuals are of vital importance especially in the light of product liability . Despite their superior quality, companies and products often suffer poor customer recognition because of below-average manuals. In particular, manuals co-written by many developers from the producer's point of view are poorly received by customers because they lack consistency in terminology and expressions and have too many omissions and duplications of contents. Mediocre manuals tend to increase after-sales service costs and have adverse effects on future marketing efforts.
Saltlux plans and writes manuals strictly from the user's point of view. Saltlux's global-standard quality will bring your company's image to higher levels and unleash the true capability of your products. Your manual planning and writing deserve professional handling. With Saltlux, your products will be recreated into professional and global products with full optimization for user interface.
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Services Provided |
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Technical Writing
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Just give us your prototype product and basic documentation. Our technical writing team will give you total service from consulting to production. Our professional workforce will work with you for planning, writing, editing/designing, printing, and production of your manuals (or live manuals) and also help you with development of various style guides and construction of standard databases for knowledge management
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Rewriting
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The rewriting service restructures and reorganizes the sentences in the existing manual while keeping the overall organization of contents. This service yields higher level of quality than the “sentence polishing” service and may involve addition and/or deletion of contents as necessary. Also included is consulting service for future improvements.
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Polishing
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The linguistic revision service is a fundamental process for quality enhancement of existing manuals and for preparation for manual production in foreign languages. This service yields the maximum level of quality at very affordable costs by applying consistent terminology, by rewriting and correcting ambiguous expressions, and by making suggestions for future improvements.
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Technical Illustration (TI)
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This drawing service involves production of cross-section drawings, assembling diagrams, disassembling diagrams, etc. that are inserted in technical documents and manuals to help better understanding of the contents. Users do not read; they look. Using adequate visualization in manuals is one fundamental element that should not be overlooked.
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